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A no quibble refund on your Booking or postponement less a £25.00 admin fee. Covid policy applies if the UK government imposes restrictions that cause the following:

UK government guidance causes closure of the New Marque Motorhomes depot on the date when your collection is due to take place.
UK government guidance advises a full UK-wide lockdown resulting in a full ban on all non-essential travel over the dates you are due to hire
UK government guidance advises a lockdown in your home area resulting in a ban on all non-essential travel over the dates you are due to hire

Collection and return times will change depending on which season you hire in. If you are looking to hire during the summer whilst we are on fixed 6 night weekly bookings the collection time is from 9:30 am slots and the return time is no later than 14:00 A collection and return time slot will be booked as is on a first come first serve basis the earlier you have booked the motorhome hire the more slots that will be available on that day. Weekend hire and mid-week break. Timeslots will normally be 14:00 – 16:00 collection and 09:30 – 10:30 return, Please speak to us when booking to confirm available time slots

If your dates are not showing as available please call us or use the hire enquiry form as we can sometimes move bookings or have other suitable motorhomes.